Shipping and Delivery Policy

Version: 1.0
Last updated: August 20, 2026
Effective date: September 1, 2026
Website: https://www.hisicar.com

1. Scope

This Policy governs vehicle preparation for shipment, delivery terms, transport arrangements, risk transfer, title, documents, tracking, delay, insurance, delivery inspection, transit claims, port charges and failure to take delivery.

The accepted PI identifies the Seller, PRC exporter, Buyer, vehicle, transport mode, Incoterm, named place/port, destination, consignee, route and included services. The PI controls any specifically negotiated variation.

2. Supported Incoterms

The HISICAR transaction system supports:

• EXW;
• FOB;
• CFR; and
• CIF.

Every PI must state the selected rule, an exact named place, port or delivery point, and Incoterms® 2020. A rule without a precise location is incomplete.

The selected rule must suit the actual transport. Sea rules are not used mechanically for container or multimodal transport without review. If the appropriate transport arrangement cannot be represented accurately by the supported rule, the parties must use a specifically negotiated amendment before acceptance.

Incoterms allocate delivery, cost and risk. They do not determine contract formation, payment, title, vehicle conformity, sanctions, default, governing law or dispute resolution.

3. EXW

For an EXW term that identifies the exact named place and states Incoterms® 2020:

• the Seller makes the vehicle available at the named place as required by the rule and PI;
• the Buyer arranges collection and onward transport unless the PI adds a service;
• loading responsibility must be stated where the actual site practice differs from the default rule;
• the Buyer provides timely carrier and collection information; and
• the PRC exporter remains responsible for export duties that PRC law does not permit it to transfer.

The PI must state who has practical authority to make the PRC export declaration. No party may use EXW language to evade mandatory export-licence or customs duties.

4. FOB

For a FOB term that identifies the exact named port of shipment and states Incoterms® 2020:

• the Buyer nominates the vessel/carrier and provides booking instructions on time;
• the Seller/exporter completes its allocated export and port obligations;
• delivery and risk transfer occur as provided by the rule when the vehicle is on board the nominated vessel; and
• the Buyer arranges and pays main carriage and cargo insurance unless the PI states otherwise.

Additional terminal, loading or handling variations must be stated in the PI.

5. CFR

For a CFR term that identifies the exact named port of destination and states Incoterms® 2020:

• the Seller contracts and pays the sea freight stated in the PI;
• the Buyer handles destination import and charges allocated by the rule;
• risk transfers at the shipment point under the rule, not when the vehicle arrives; and
• the Buyer arranges cargo insurance unless the PI states otherwise.

The Seller paying freight does not mean the Seller retains transit risk to destination.

6. CIF

For a CIF term that identifies the exact named port of destination and states Incoterms® 2020:

• the Seller contracts and pays the stated sea freight;
• risk transfers at the shipment point under the rule;
• the Seller obtains the cargo insurance required by Incoterms® 2020; and
• the Seller provides the insurance document needed for the Buyer to claim.

If the Buyer requires broader cover, higher insured value, war/strike, theft, battery, inland leg, transshipment or other protection, it must request and price that cover before accepting the PI. Purchasing insurance does not guarantee that an insurer will accept a claim.

7. Delivery estimates

Preparation-completion, port-entry, departure, transshipment and arrival dates are estimates unless the PI expressly states a guaranteed date and remedy.

Estimates can be affected by:

• title transfer and vehicle deregistration;
• inspection and reconditioning;
• cleared payment;
• export licence and customs review;
• sanctions and route screening;
• carrier acceptance and space;
• battery/dangerous-goods restrictions;
• weather, port congestion, labour action and route disruption;
• transshipment and vessel changes;
• destination import formalities; and
• events outside reasonable control.

The responsible party must communicate a material known delay and take reasonable steps to mitigate it. An estimate is not a guaranteed delivery promise.

8. Pre-shipment readiness

The Seller/exporter completes the applicable readiness checks before shipment:

• VIN and vehicle identity;
• title/ownership and export eligibility;
• required inspection and reconditioning;
• pre-shipment condition evidence;
• recall or safety review reasonably available;
• cleared payment stage;
• destination, consignee, final user and route consistency;
• required documents; and
• carrier acceptance.

The Buyer must review the final vehicle report and documents within the PI review period and promptly identify a material discrepancy.

9. Booking and instructions

The party responsible for booking must provide complete and accurate:

• carrier and booking reference;
• vessel/voyage or transport details;
• load and cut-off dates;
• shipper, consignee and notify-party information;
• destination and transit ports;
• required document format and number of originals; and
• special handling or dangerous-goods information.

Late, incomplete or changed instructions may change cost and schedule and trigger renewed compliance review.

10. Carrier and freight forwarder

A carrier, freight forwarder, port, terminal and tracking provider may be an independent contractor. Its transport terms, bill of lading and mandatory carriage law can apply to its service.

The party selecting a provider uses reasonable care but does not guarantee the provider’s uninterrupted performance. A party remains responsible for its own contractual selection and instruction obligations.

No provider may change the final destination, consignee or route without authorised instruction and required compliance review.

11. Export and customs

The PRC exporter is responsible for duties that PRC law does not permit it to transfer, including required export qualification, truthful vehicle information, export licence and customs declaration.

The Buyer is responsible for destination import clearance, permit, conformity, tax and registration unless the PI expressly allocates a service to the Seller.

Each party provides authentic documents reasonably required by the other. Under-invoicing, false classification, hidden destination, false origin, falsified VIN or sham consignee information is prohibited.

12. Shipping documents

The PI identifies the required documents. Depending on the transaction, they may include:

• commercial invoice;
• packing list;
• bill of lading, waybill or other transport document;
• title/registration and deregistration evidence;
• export licence and customs declaration;
• vehicle inspection and condition report;
• certificate of origin where available;
• CIF insurance certificate;
• after-sales and warranty document; and
• another specifically agreed certificate.

Documents may be electronic or original as stated in the PI and applicable law. The Seller corrects its material document error. Buyer-requested changes and destination formalities are charged as agreed.

Title and original documents are released only after the applicable payment and compliance conditions are met.

13. Risk transfer

Risk of accidental loss or damage transfers according to the named Incoterm and any conspicuous PI variation, subject to mandatory law.

The party bearing risk at the time of an event is responsible for the resulting accidental loss, subject to carrier, insurer and other claims. A party that caused loss through breach remains responsible to the extent of that breach regardless of the ordinary risk point.

14. Title transfer

Risk and title are separate.

Unless the PI expressly states another lawful point, vehicle title passes only after:

1. the full price and all due amounts are cleared;
2. delivery occurs at the contractually stated point; and
3. the Seller releases the title or transfer documents.

Risk may therefore pass before title. Retention of title is subject to the law and registration requirements where the vehicle is located. Before title passes, the Buyer must not pledge, sell, register, dispose of or materially alter the vehicle without written authority.

15. Packaging, protection and loading evidence

The Seller/exporter provides the packaging, protection and loading allocated by the PI and Incoterm. The vehicle condition and visible accessories are recorded before loading. Keys, documents, loose parts and removable accessories are inventoried and secured.

Where a container is used, the responsible party records loading, securing, seal number and container condition. For roll-on/roll-off transport, the responsible party records handover condition and carrier receipt.

16. Tracking

Tracking information may come from a carrier, freight provider, port, external tracking service or authorised manual entry.

An “in transit” status, map marker, milestone or ETA:

• can be delayed or estimated;
• may not update in real time;
• does not change the Incoterm or risk point;
• does not replace the transport document; and
• is not a guarantee of arrival time or exact location.

A known material discrepancy is investigated and corrected with an audit record.

17. Route changes and transshipment

A change in destination, transit country, port, vessel, carrier, consignee, notify party or final user requires prompt disclosure and may require:

• renewed sanctions/export-control review;
• a new carrier booking;
• new documents or licence;
• additional cost;
• a revised estimate; and
• an accepted PI amendment.

No party is required to use an unlawful, prohibited or uninsurable route.

18. Delay

The affected party gives notice of a material delay, expected impact and mitigation.

If the delay is caused by a party’s breach, that party is responsible for direct, reasonable and foreseeable loss to the extent permitted by the contract and law. If delay arises from force majeure or a neutral legal restriction, relief follows the B2B Vehicle Sales and Export Terms.

The Buyer must not arrange destination commitments, resale or penalties based on an estimated arrival date unless the Seller expressly accepts that risk in the PI.

19. Insurance claim

The party entitled to claim must:

• notify the insurer/carrier within the required period;
• preserve the vehicle and evidence;
• note visible damage on the delivery receipt;
• obtain photographs, video and survey;
• retain transport, invoice and insurance documents;
• avoid unnecessary repair or disposal before inspection; and
• mitigate further damage.

The party holding relevant documents provides reasonable cooperation. Cooperation does not change contractual risk allocation.

20. Arrival inspection

The Buyer or consignee must inspect promptly on arrival and before material use, repair, modification or resale.

Visible transit damage or shortage must be noted on the carrier’s receipt before signing without exception and reported to info@hisicar.com immediately. Concealed transit damage must be reported as soon as reasonably discoverable within the carrier/insurance period.

The report should include PI/order, VIN, mileage, seal, delivery record, dated images, survey and description of preservation steps.

21. Demurrage, detention and storage

The Buyer must complete destination formalities and take delivery promptly.

The Buyer is responsible for demurrage, detention, storage, redelivery and disposal cost caused by its:

• delayed import permit or customs entry;
• incorrect consignee or document instruction;
• failure to pay destination charges;
• refusal or failure to take delivery; or
• unapproved route or destination change.

The Seller is responsible to the extent those charges are directly caused by its material breach or document error.

Each party must mitigate charges and provide supporting invoices.

22. Failure to take delivery

If the Buyer fails to take delivery after notice, the responsible party may move or store the vehicle at the Buyer’s risk and reasonable cost, subject to the Incoterm and law.

Before resale, return or disposal, the Seller or carrier must provide the notice required by law, take reasonable mitigation steps and account for net proceeds after lawful cost. Abandonment is not presumed solely from a short delay.

23. Overseas warehouse services

An overseas warehouse is included only if the PI identifies the country, facility, operator, service, custody period, charges, release conditions and liability.

General statements about warehouse-network size do not promise that a vehicle can use a facility. Only the country, operator, facility and service stated in the accepted PI form part of the transaction.

24. Trade compliance

The Trade Compliance Policy applies to the carrier, vessel, route, port, consignee, final user and document release.

A legal or sanctions restriction can require a hold, reroute, refusal, blocking or return. Funds and costs are handled under the Payment Policy and applicable law; a compliance alert does not automatically forfeit all funds.

25. Force majeure

Force-majeure relief requires an event outside reasonable control, actual prevention, prompt notice, reasonable evidence and mitigation. It does not automatically include ordinary congestion, lack of funds or a party’s own compliance failure.

If prevention continues for 60 consecutive days and no lawful commercially reasonable alternative is agreed, either party may terminate the affected unperformed part under the B2B Vehicle Sales and Export Terms.

26. Contact

Shipping instructions, delay notices and claims: info@hisicar.com.